Feras Salem AlSamamah

Feras is a highly accomplished banking executive and trainer with over 20 years of expertise in both Islamic and conventional financial services. Renowned for his mastery of banking and mortgage products—including ready units, self-construction, off-plan financing, and property power—he has a proven track record in leading retail operations, developing credit policies, and managing full-service branches.

As Area Manager for Alrajhi Bank in Irbid (North Area Retail, SME, and Corporate) since 2014, he has successfully driven business growth and compliance. His leadership includes senior roles at Capital Bank of Jordan and Islamic International Arab Bank, as well as serving as Managing Director of Arab Bank in the liquidation of Amman Bank for Investment. Mr. Al-Samamah has played a pivotal role in establishing new branches, designing sales strategies, ensuring Sharia-compliant operations, and leading banking committees that shaped credit policies and retail products.

As a respected Lecturer and Trainer at the Institute of Banking Studies (Central Bank of Jordan), he has shared his deep knowledge in credit, marketing, customer relations, leasing, and branch management, helping to develop the next generation of banking professionals.

Areas of Expertise

Professional Summary

Banking Executive, Trainer, Financial Services

Training Programs Delivered

Professional Qualifications, Education and Accreditation

• B.A. in Finance & Banking Sciences, Yarmouk University, Jordan.

• High School Certificate, Jordan.

• Specialized Practical Diploma in Financial Analysis (Financial Analyst), Institute of Banking Studies, Central Bank of Jordan.

• Certified Branch Manager (CBM), Institute of Banking Studies, Central Bank of Jordan – internationally recognized for excellence in financial services.

• Member of the Board of Directors, Economic and Administration Sciences Faculty, Yarmouk University (2020, 2021).

• Banking & Mortgage Products (ready units, self-construction, off-plan, property power).

• Lending & Credit Management (Islamic and conventional).

• Retail Banking Operations & Branch Management.

• Business Analysis & Requirements Gathering (BRD preparation, UAT, PIV readiness).

• Project Management & Risk Management.

• Strategic Business Development & Sales Planning.

• Leadership, Team Development & Performance Management.

• Compliance with Sharia and Regulatory Standards.

• Corporate & SME Strategy and Management.

• Interdepartmental Coordination (legal, corporate, private banking).

• Financial Reporting & Business Updates.

• Customer Relationship Management & Service Excellence.

As a Lecturer and Trainer at the Institute of Banking Studies (Central Bank of Jordan) and in various seminars, Mr. Al-Samamah has delivered programs including:

• Customer Service & Business Etiquette.

• CRM and Local Sales Planning.

• Selling Bank Services.

• Leasing Practices.

• Banking Leadership & Contemporary Challenges.

• Bank Guarantees.

• Branch Management Techniques.

• Facilities, Credit & Trade Finance (L/C, LG).

• Marketing Strategies.

• Customer Relations Management.

• Retail Banking Policies.